Return / Refund / Exchange Policy
Return and Exchange
Products can be returned and exchanged within 14 days of purchase accompanied by the original receipt returned in its original sealed condition. Products can be returned or exchanged with other products, or credit notes (valid for 6 months).
If you wish to return any Products, you can write to us at email@example.com within 72 hours from the delivery date, with complete details and the reason for return, supported by images and the purchase receipt of the Product.
You will be required to bring or send the product you wish to return to the nearest Little Things store or to the Little Things main office. Our product experts shall investigate and will decide as to whether an exchange is warranted. Our Ecommerce team shall inform you of the decision.
Products paid by COD are to be returned to any of Little Things Trading LLC branches.
Products that are not applicable for Return / Exchange:
Figures, Playing Cards, Stationeries, Apparels, Manga, Games, Consoles, Comic Books, Personalized Products, Gift Cards, and Display Items.
For returns that will be made outside of the UAE, you will be required to pay for the return shipping. Otherwise, you may ship back the Product to this address:
Al Tannan Group
Street No. 48, Plot No. 597 - 398, Dubai Investment Park - 2 - Dubai - UAE
No Refunds shall be accepted unless the product received has defective (manufacturing defect), damaged, or faulty upon investigation.
Products claimed to be defective (manufacturing defect), damaged, or faulty must be sent to the nearest Little Things store or to the Little Things the main office for investigation.
No returns or refunds will be accepted/applied for any Sealed Products.