How to use your Keypers+ online
Register your details by following the below steps for the first time.
- Click on the link provided: keypers.littlethingsme.com and log in with your credentials
- Type the 6-digit code sent to your e-mail
- Once logged in, click the "Go to store" button
Terms & Conditions
1. PURPOSE OF THE KEYPERS+ MEMBERSHIP PROGRAM
This program will give Keypers+ Members (as defined below) the opportunity to accumulate points on purchases, avail exclusive discounts and enjoy perks and benefits at any The Little Things stores, TLT+ and TLT website.
2. SUBSCRIPTION TO KEYPERS+ MEMBERSHIP PROGRAM
2.1. Eligibility for the Keypers+ Membership Program:
Membership into the KEYPERS+ of The Little Things Group is subject to certain guidelines that customers must abide.
2.1.1 Eligibility Guidelines – Keypers+ Program
- Open to all customers of TLT, TLT+ and TLT Online in the UAE
- Must be 18 years old and above
- Written authorization from parent or legal guardian is required for customers under the age of 18 Authorization letters may be sent via email to firstname.lastname@example.org.
- Paid membership fee
2.1.2 Non-Eligible Customers
- Any employee under the The Little Things Group is prohibited from joining any of the programs.
- Any customer previously barred from ordering in any TLT store or website due to bad behavior or fraudulent activities
2.2 Registration for Keypers+ Program
2.2.1 Customer Registration
- Any customer who wishes to apply for Keypers+ Membership shall purchase the product called “TLT KEYPERS+ LOYALTY PROGRAM MEMBERSHIP” from the TLT Website (littlethingsme.com)
- If customer wants to avail the Keypers+ Membership, from the store, customer will be presented with a QR code and TLT staff shall guide the customer with purchasing the membership through the TLT website (online platform).
- Once purchase is completed, customer will receive an email which contains a link to a form for registration. Form contains below details:
- Full Name
- Delivery Address (Must contain: City, Street name, Building name, and Apartment/Villa number)
- Mobile Number
- E-Mail Address
- Digital Picture
- Picture should cover the whole face of the customer
- Customer must be facing forward so that the face is fully visible.
- Customer should not wear glasses, a hat or head covering, or anything else that conceals parts of the face.
- The picture should not be altered and must be the real photo of the Customer.
- On the e-mail section of the form, the customer must use the same e-mail address used to create the online order.
- Once the form is filled and submitted by the customer, TLT will create a Keypers+ account for the customer.
- A one-time sign in link will be sent by TLT to the customer and customer should login with the same credentials used to create the online order.
- Membership terms are as follows:
- Keypers+ membership fee of AED99 should be paid annually.
- Valid for 1 year – date of registration to the same day the next year.
- Cannot be converted to cash
- Must always be presented before use
- Keypers+ membership fee of AED99 should be paid annually.
- Membership Card Delivery
- Receive the door-to-door delivery of Keypers+
- Inscribe signature at the back
- Scan QR code in the card sleeve for terms and conditions
3. CONDITIONS OF USE OF THE KEYPERS+ MEMBERSHIP
- Keypers+ Membership Program is personal and is only relevant to the card holder and cannot be transferred or used by any other person.
- Keypers+ Membership Program members can only avail of the benefits offered in the program upon presenting mobile number associated to the account.
- A Keypers+ Member must use his/her Keypers+ Membership Program Membership in strict compliance with the terms.
- All gifts and other benefits provided in connection with the Keypers+ Membership Program are subject to availability.
4. PERSONAL INFORMATION AND DATA
As a requirement of the Keypers+ Membership Program, The Little Things will collect personal data about the customer which includes his or her name, postal and billing addresses, email address(es), phone number(s), date of birth, gender, and transaction information, including the in-store and online purchases he or she earns points for and how he or she uses those points. This information will be used by The Little Things to;
- Keeping track of the Keypers+ Member’s purchase records;
- Allocating points according to those purchase records for other programs;
- Providing the Keypers+ Member with relevant marketing communications (including by email, post, telephone, SMS, or online advertising), relating to products and services offered;
- Profiling the Keypers+ Member’s preferences to tailor its products and services to better serve all customers.
The Little Things may from time to time, share such information with consultants, agents, advisers and affiliated companies within the Territory for the purposes mentioned above, to comply with applicable laws or the requirements of any public authority, if The Little Things needs to share personal information in order to establish, exercise or defend its legal rights, and/or to any organization to whom we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under the Keypers+ Membership Program.
The Little Things will retain personal information and other records for as long as required to provide the Keypers+ Membership Program, to provide the other relevant products or services anticipated by these Terms, including keeping Keypers+ Members up-to-date with our marketing and to comply with applicable record retention legal requirements. When deciding how long to keep a Keypers+ Member’s personal information after the membership has ended, The Little Things takes into account its legal obligations and regulators’ expectations.
Keypers+ Members who wish to have access to, amend or delete any data relating to him/her, may do so in-store. However, The Little Things will retain and use Keypers+ Members’ personal information to the extent necessary to comply with our legal obligations and resolve disputes.
5. BENEFITS OF THE KEYPERS+ MEMBERSHIP PROGRAM
The Keypers+ Program membership allows a Keypers+ Member experience the following benefits;
- Earn and accumulate points while purchasing products in all stores under The Little Things.
- Redeem points and exchange to products.
- Assigned a Membership Card
- Receive exclusive discounts and promotions.
- Apparel – 15%
- Funko – 10%
- Novelties – 10%
- Toys – 10%
- Figures – 5%
- Manga – 5%
- Have first access to new collections
- Receive free gifts, e.g premiere tickets, giveaways
Keypers+ Members may be sent communications by email, sms, post, telephone or online advertising, related to products and services offered by The Little Things and its affiliates, suppliers and partners.
In the event a Keypers+ Member no longer wishes to receive such communications, he/she is entitled to unsubscribe on-line.
7. THE LITTLE THINGS’ RIGHTS AND LIABILITY
The Little Things may modify these terms at any time in its sole discretion. TLT may inform Keypers+ Members of changes to these terms via mail and/or email. Keypers+ Members should regularly check their emails for the latest version of these terms.
The Little Things reserves the right to amend, suspend or terminate the Keypers+ Membership Program for any reason at any time. In the event that TLT decides to terminate the Keypers+ Membership Program, each Keypers+ Member will be informed by means of the contact information supplied by him/her. The Keypers+ Member will then have thirty (30) days to redeem any benefits, following which accumulated points will be lost.
To the maximum extent permitted by law: (i) all conditions and warranties, whether expressed or implied and whether arising under legislation or otherwise, as to the condition, suitability, quality, fitness or safety of the Keypers+ Membership Program and any products or services gifted or purchased under or in connection with it are expressly excluded, and (ii) The Little Things has no responsibility or liability whatsoever for any direct, indirect or consequential loss, damage, costs or liability arising from any Keypers+ Member’s use of a the Keypers+ Membership Program or participation in the Keypers+ Membership Program, or any other act or omission arising as a result of the these terms or arising out of the Keypers+ Membership Program. If a Keypers+ Member is dissatisfied with the Keypers+ Membership Program, his or her sole and exclusive remedy is to discontinue his/or her membership.
8. SUSPENSION AND DEACTIVATION
The Little Things reserves the right to suspend a Keypers+ Membership or to permanently disable a Keypers+ Membership and cancel the benefits related to such Keypers+ Membership without any liability or obligation to pay compensation to a Keypers+ Member in the event a Keypers+ Member breaches these terms or otherwise uses the Application in a way which harms The Little Things in its sole discretion. Examples of conduct which could lead to suspension or cancellation include, without limitation:
- Fraud, attempted fraud or theft by a Keypers+ Member in any TLT Stores;
- Misuse of the application by the Keypers+ Member;
- Conduct by the Keypers+ Member that is likely to disrupt the operation of the Keypers+ Membership Program or the operation of any TLT Store;
- Abnormally high number of transactions being made using the Application on the same day and/or consecutive days;
- Default in payment which has not been remedied by the Keypers+ Member within one 2 weeks following the notification from TLT;
Any Keypers+ Member who requires TLT to delete his/her data from The Little Things’s database must visit the nearest The Little Things store to terminate membership.
9. GOVERNING LAW
These terms are governed by the laws of Dubai and the federal laws of the United Arab Emirates. In the event of any dispute, The Little Things and each Keypers+ Member submit to the exclusive jurisdiction of the courts of the Emirate of Dubai.